Last updated: January 2026

 

This Shipping Policy explains how orders are processed, shipped, and delivered by The Fly Emporium. By placing an order, you agree to this policy in addition to our Terms & Conditions.

 

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1. Shipping Destinations

 

We ship to selected international destinations worldwide.

Availability may vary depending on location, carrier restrictions, or local regulations.

 

If your country is not available at checkout, we are currently unable to ship to your location.

 

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2. Order Processing Time

• Orders are typically processed within [X–Y] business days

• Processing time does not include weekends or public holidays

• Orders may take longer to process during peak seasons, promotions, or product launches

 

You will receive a confirmation email once your order has been shipped.

 

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3. Shipping Methods & Delivery Times

 

Shipping options and estimated delivery times are displayed at checkout and may vary based on:

• Destination

• Shipping method selected

• Carrier availability

 

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by:

• Customs clearance

• Carrier delays

• Weather conditions

• Events beyond our control

 

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4. Shipping Costs

• Shipping fees are calculated at checkout based on destination, weight, and shipping method

• Shipping charges are non-refundable, except where required by law or if the error is on our part

 

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5. Customs, Duties & Taxes (International Orders)

 

For international shipments:

• Prices do not include customs duties, VAT, GST, or import taxes unless explicitly stated

• Customers are responsible for all customs charges imposed by their country

• We have no control over customs clearance times

 

Failure to pay customs duties may result in:

• Delayed delivery

• Return of the shipment

• Destruction of the package by customs authorities

 

Any resulting costs will be the customer’s responsibility.

 

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6. Incorrect Shipping Information

 

Customers are responsible for providing accurate and complete shipping details.

 

We are not responsible for:

• Delays

• Lost shipments

• Additional costs caused by incorrect or incomplete addresses

 

If a shipment is returned due to incorrect information, reshipping costs will apply.

 

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7. Tracking & Delivery Confirmation

• Tracking information will be provided once your order ships (where available)

• It is the customer’s responsibility to monitor tracking updates

• Delivery is deemed complete once the carrier confirms delivery