Last updated: January 2026

 

This Privacy Policy explains how The Fly Emporium (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from our website.

 

We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

 

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1. Who We Are

 

Business Name: The Fly Emporium Owned By Sintila Pte Ltd

Business Location: Singapore

Contact Email: info@theflyemporium.com

 

We act as the data controller for personal data collected through our website.

 

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2. Personal Data We Collect

 

We may collect the following categories of personal data:

 

a) Information You Provide

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by third-party providers)

• Order history and correspondence

 

b) Information Collected Automatically

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and similar tracking technologies

 

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3. How We Use Your Personal Data

 

We use your personal data to:

• Process and fulfill orders

• Communicate with you about orders, shipping, and support

• Process payments and prevent fraud

• Improve our website and customer experience

• Comply with legal and regulatory obligations

 

We do not sell your personal data.

 

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4. Legal Basis for Processing (EU / GDPR)

 

If you are located in the EU, we process your personal data based on the following legal grounds:

• Contract performance (e.g. fulfilling your order)

• Legal obligation (e.g. tax and accounting laws)

• Legitimate interests (e.g. fraud prevention, website improvement)

• Consent, where required (e.g. marketing communications, cookies)

 

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5. Sharing Your Personal Data

 

We may share your data with trusted third parties, including:

• Payment processors

• Shipping and logistics providers

• IT, hosting, and e-commerce service providers

• Legal or regulatory authorities when required by law

 

All third parties are required to protect your data and use it only for specified purposes.

 

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6. International Data Transfers

 

As we are based in Singapore, your personal data may be transferred to and processed outside your country, including outside the EU.

 

Where required, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Adequate data protection measures

 

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7. Data Retention

 

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and accounting obligations

• Resolve disputes and enforce agreements

 

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8. Your Rights (EU & Other Jurisdictions)

 

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

 

To exercise your rights, contact us at info@theflyemporium.com.

 

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9. Cookies & Tracking Technologies

 

We use cookies and similar technologies to:

• Enable website functionality

• Analyze website traffic

• Improve user experience

 

You can manage or disable cookies through your browser settings.

For more details, please refer to our Cookie Policy.

 

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10. Data Security

 

We implement appropriate technical and organizational measures to protect your personal data. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

 

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11. Marketing Communications

 

If you opt in to receive marketing emails:

• You may unsubscribe at any time using the link in our emails

• We will not send marketing communications without consent where required by law

 

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12. Children’s Privacy

 

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

 

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13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on the website.

 

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14. Contact Us

 

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

 

Email: info@theflyemporium.com